Find Services and Support

  • South Canterbury DHB

    A Whanau/Family Day Room is available at Timaru Hospital for patients and their relatives. Essentially this is a Day Room only and not suitable for overnight stays. There is a cafe at the Hospital (closed Saturday and Sunday afternoons), and a shop is located nearby.

    Cost: $30 per night.
    Contact: 03 687 2100

  • South Taranaki Carer Support Group

    South Taranaki Carer Support Group is a support group for people who are caring for someone with a dementia related illness. This group is facilitated by Shirley McGlinchey, Field Worker for Alzheimers Taranaki. Meetings are held on the 3rd Wednesday of each month at the Hawera Catholic Church.

    Meet: 3rd Wednesday of each month at 1.30pm
    Venue: Hawera Catholic Church.

    Contact Us:
    Shirley McGlinchey (06) 278 8519

  • Southern DHB - Dunedin

    Whanau accommodation is available at Wakari Hospital. Phone the receptionist for referral. A number of motels are also available near Dunedin Hospital (special rates may apply for relatives of hospital patients).

    Contact Us:
    The Patient Affairs Department 03 470 9534 to learn more.

  • Southern DHB - Invercargill

    Te Whare Whanau is available for extended family members of patients who do not normally reside in close proximity to the hospital. The service offers: A kaumatua bed, bedding for up to 19 additional people (on a marae type basis), full kitchen facilities, an accessible showering and toilet facility, and linen. A limited supply of food is available for emergency situations. The suggested koha for this service is $10 per night. Koha funds are used to offset linen and emergency food supply costs. Te Whare Whanau is also available after a death, as a place for extended whanau and the deceased to be together. This service is available to anyone who has a family member in hospital.

    They will arrange your key and then you'll need to see them to collect it. Te Whare Whanau is located in the Community Services Building which you will find through the Kew Rd Main Entrance to the left.
    Otherwise you can ask the hospital to put you through to Te Whanau Whare

    Koha: $10 per person per night.
    Contact: 03 218 1949 and ask for security.

  • Southern DHB - Shuttle Service

    A courtesy van is available to take patients to and from appointments at Southland Hospital.
    This service is available for people who live within invercargill city and is run by the DRC Southland.

    Contact Disability Resource Centre,  Southland
    Contact: 03 214 5000 or Freephone 0800 100 531

  • Southland Head Injury Society

    Southland Head Injury Society provides a fun coffee morning which incorporates social gathering and support for those who care for somebody who has suffered a head injury.

    Meet: twice a month, dates are confirmed by the field officer via a regular newsletter.
    Venue: Southland Head Injury Society office; 46 Kelvin Street, Invercargill.

    Contact Us:
    Miranda Kennedy (Field Officer)
    Phone: (03) 214 4154

  • St John Health Shuttle Services

    If you are not well or you have health or mobility problems that make it difficult for you to get to your medical appointment, St John can take you in their fully equipped Health Shuttle, for treatment or to visit a specialist or hospital for minor day surgery.

    When your appointment is over, they will be there to pick you up and transport you home again. All they ask in return is that you make a donation to help cover the costs of running the Health Shuttle.

    St John Health Shuttles run Monday to Friday (except public holidays). To find out if a St John Health Shuttle is available in your area, or to book a journey:

    Contact: 0800 000 606

  • Stroke Central Region

    The Stroke Foundation Central Region offers support for families caring for somebody who has suffered a stroke. Group discussions include talking about difficulties, problem solving, looking after yourself etc.

    Hutt Valley
    Meet:1st Tuesday of each month at 10.30am.
    Venue: Community Resource Centre, Cnr Laings Rd and Myrtle Streets.
    Contact: Beckie Mather 04 934 1466

    Kapiti Coast
    Meet: last Wednesday of each month at 1.30pm
    Venue: Paraparaumu Community Centre
    Contact: Julie Abbot 04 299 3109

     2nd Thursday of every month at 1pm. Please bring $1 to help cover the cost of room hire. A cup of tea and coffee is provided. 
    Venue: Community Centre, Queen Street, Wainuiomata
    Contact: 04 564 7670 

  • Stroke Foundation of New Zealand

    Stroke Foundation of New Zealand

    If you care for someone who has had a stroke and need further information, including details of local carers’ support groups, please contact:

    National Office
    0800 78 76 53

    Northern Region (Auckland, Northland)
    09 475 0070

    Midland Region (Waikato, Bay of Plenty, Gisborne, Taranaki, Northern Manawatu)
    07 571 3061

    Southern Region (South Island)
    03 381 8500

  • Stroke support - Hamilton

    This branch of the Stroke Foundation meets once a month, stroke survivors and carers of someone affected by Stroke are welcome to attend. Each meeting features a guest speaker, followed by refreshments and a chat.

    Cost:$5.00 (transport can be arranged $10.00 per return trip)
    Meet: Fourth Wednesday of each month
    Venue: Marist Rugby Club Rooms, Old Farm Road. Hamilton
    Contact: Paul Burroughs (07) 8492 065

    Hamilton Stroke Club Caregivers Support Group meets: Every Third Tuesday at designated venues, for social get together, coffee and/or meal.

    Contact Us:
    Betty Collis (07) 856 6440 and Bev Depree(07) 8479354
    Cost: Gold Coin

  • Stroke Support - Thames

    We are a small group of Stroke-affected people who meet for companionship and social outings every second and third Thursday of each month.
    During the Summer months there are outings in a mobility van.
    During Winter we meet socially in the Salvation Army Hall in Pollen Street, Thames (between 10.30 - 2pm).

    We have guest speakers, play bowls, participate in exercises, or simply have a get-together over lunch and a cup of tea.

    Meet: Every 2nd and 3rd Thursday of each month.
    Contact: Raywn Antonovich 07 868 2801 (evenings)

    Website:  www.stroke.or.gnz/strokeclubs

  • Supporting Families in Mental Illness

    Supporting Families in Mental Illness holds regular support group meetings for families close to someone with a mental illness; Education group sessions, Peer support group (family to family), Family Social Groups, Borderline Personality Disorder Support Group, Consumer Group (social peer group for consumers) and the Rangiora Support Group.

    Supporting Families in Mental Illness New Zealand (SFNZ)
    C/- 2A Burmah Street

    Contact: Fiona Perry, National Coordinator on 021 744 106 or

  • Tairawhiti DHB

    A family/whanau room is available for families of patients receiving treatment at Gisborne Hospital. Priority is given to families who have travelled from outside the Gisborne area, and to those who have a family member in ICU/CCU.

    Smoking and alcohol are not permitted in the accommodation.

    Children must be accompanied by an adult.

    Facilities include:

    • a lounge area
    • kitchen utensils
    • telephone for urgent use
    • a toilet/ablution area.

    There are no laundry facilities, although hospital linen will be collected and washed. Length of stay is generally 48 - 72 hours or a maximum of three nights per patient.

    Koha/donations are always welcome to contribute towards the upkeep of the facility.

    Contact:;Whanau Room Co-ordinator between 9am - 4.30pm
    06 869 0500 ext 8167 or 8015. 
    After hours inquiries can be directed to Security Staff on ext 8133.

  • Taranaki Chronic Pain Foundation (TC

    A fledgling group of chronic pain sufferers who recognise the need for central support and information for sufferers and their carers in the Taranaki area.

    Meet: Every 4 weeks on a Sunday afternoon
    Venue: Espresso Cafè, New Plymouth
    Contact: Pam McLoughlin 06 751 0161

  • Taranaki DHB

    Taranaki Base Hospital has emergency accommodation (Whaiora) that is available to family/whanau who have a patient in the Hospital. Whaiora offers temporary accommodation to support whanau of inpatients at Taranaki Base and Hawera hospitals. Priority is given to whanau from outside of the New Plymouth and Hawera townships

    During working hours contact 06 753 6139 extn 7587 during office hours.

    For all after hour bookings ask the operator to page a Kaimahi Hauora.

  • Taranaki St John Health Shuttle Service

    St John Taranaki Health Shuttle

    Based in Hawera, St John Taranaki Health Shuttle operates between Hawera and New Plymouth including all towns in-between along Highway 3.

    This service is available to people needing transport from their home and return who are otherwise unable to attend their doctor, specialist, hospital or health related appointments.

    Straight forward and stress free, all that’s asked in return is a donation to help with the operating costs.

    For bookings please phone and leave a message at least 24 hours before transport required.

    Contact Us:
    Phone (06) 278 6140 (Calls returned 3.00pm weekdays)

  • Te Wahi Ora

    A place for women at Piha - Te Wahi Ora is a relaxing beach-side retreat located 50 minutes west of Auckland on the West Coast at Piha. Te Wahi Ora is run by women for women and offers:

    • Accommodation
    • Massage
    • Counselling
    • Respite Care
    • Women's spirituality
    • Beach and bush walks
    • Candle-lit perfumed baths and much more!

    Te Wahi Ora is the ideal place to relax and have time out from your busy life. Take a quiet walk along wild Piha beach, accessible bush walking tracks, or simply relax in the privacy of your own room. Did you know that walking encourages relaxation and meditation? This is very helpful when trying to forget the stresses of your every day life.

    Costs vary for the length of stay and other services that you require (massages, counselling etc.), but does include your accommodation, bedding, towels, linen, hot baths, three meals daily, morning and afternoon tea/coffee, biscuits and fruit snacks. It is also possible to negotiate a rate for a longer stay, or a rate possible for the guest.

    Contact Us:
    Bev Holt (09) 812 8775
    Posta; 129 Marine Parade North, CMB 107, Piha 0646

  • Te Waiora House

    Te Waiora House

    A retreat/respite centre for adults who need a break from the stresses of daily life. Te Waiora House  provides a peaceful and relaxed rural environment. Set in 14 acres of gardens and countryside approx 60 minutes from Christchurch. The modern home is fully equipped and has 5 comfortable twin bedrooms, all with en-suites. One is equipped for those with disabilities.. All meals are provided. The on-site hosts support guests as required. There is no set fee for guests, but contributions towards the costs of $85 per night per guest will be gratefully received. Carer support payments by MOH or DHB are accepted.


    For more information, see the  website:

    Te Waiora House is managed by Te Waiora Christian Trust and is based at 236 Hororata Road, RD 2, Darfield 7572.


    Phone 03 318 0789 

  • Thames/Hauraki Health & Disability Resource Centre Trust

    Thames/Hauraki Health & Disability Resource Centre is a non profit organisation providing services within the Coromandel Peninsula and Hauraki Region.

    We work collaboratively with Health Professionals, & Community Organisations region wide.

    We provide the following services:  

    • Provide support
    • Information
    • Resources
    • Monthly newsletter
    • Social gatherings
    • Research information
    • Referrals to appropriate agencies/health professionals, e t c
    • Transport/mobility transport (medical & social)
    • Showroom with equipment and disability aids for sale
    • Mobile showroom
    • Provide hire equipment for short term hire

    Contact Us:

    Physical Address: 609 Mackay St, THAMES 3500

    Postal Address: PO Box 535, Thames 3540

    Phone:  (07) 868 7099
    Robyn Pengelly (Manager):  (027) 383 1117



  • Titoki Healing Centre

    The Titoki Healing Centre is a Christian Healing and Retreat Centre. Set on ten acres of beautiful parkland, Titoki is the perfect place to relax and unwind. Titoki Healing Centre is a well equipped, spacious Christian retreat and seminar centre which is conveniently located only ten minutes out of Whakatane and five minutes from Awakeri Hot Springs.

    Titioki offers time out for renewal and refreshment, a retreat and seminar venue for groups, a country guest house and Christian counselling and healing. The facility itself consists of a large homestead with spacious dining rooms, two lounges, nine ensuite twin-share and double bedrooms, a motel cottage, a comfortable bunk house-style villa and a beautiful chapel.

    All guests are well catered for in quality, comfortable facilities with everything supplied.

    For individuals who need time out for respite, refreshment and relaxation by themselves, Titoki has two fully equipped self contained and private cottages. With these overlooking the orchard and grounds, they are the perfect place to unwind, refresh and re-charge your batteries.

    Rates are very reasonable and both catered and self catering options are available.

    71 Titoki Road
    RD 2
    Whakatane 3192

    Contact Us:

    Phone:  (07) 308 6503