Mihiroa Whānau Accommodation Kaupapa is based on the principle of “manaaki-atu, manaaki mai,”
is the ability and willingness to share in a reciprocal and caring way.
We ask that you treat Mihiroa Whānau Accommodation with the respect. Listed below are a number of suggestions that will enable the smooth running of the whānau and will cause little disruption to the whānau and to those services that are based there.
All parts of the premises are to be kept clean and tidy at all times. This includes the bedrooms, ablution block, laundry room, kitchen, dining room and TV room.
Children must be supervised by an adult including inside Mihiroa Whānau Accommodation and on the hospital grounds. Children are not to be left alone in the accommodation service at any time under no circumstance. This is for everyone’s safety and security.
NGA AHUATANGA TAPU
Animals are not permitted in Mihiroa Whānau Accommodation or any DHB property at all times.
The use of and under the influence of alcohol and illegal drugs is strictly forbidden. Any persons found to be contravening this will be immediately evicted from Mihiroa Whānau Accommodation and will be closely monitored for future bookings.
Gang patches or other such regalia are not to be worn on the premise of Mihiroa Whānau Accommodation.
Hawkes Bay DHB is smoke free. Smoking on the premises is strictly prohibited and will not be tolerated by Maori Health Staff. A smoke free advisor is available at the Maori Health Service who is able to supply whanau with Patches, Gum and advice and support whilst staying at the accommodation service. Zero tolerance means whanau will be required to vacate the accommodation service immediately if found to be smoking in or on the property.
Private and secure sleeping accommodation for whānau of patients and/or patients in hospital
Cooking facilities with refrigerator and freezer, microwave, toaster, zip water heater, crockery and cutlery. (You will be required to provide your own food)
Laundry facilities including dryer (coin operated)
TV Lounge and separate dining rooms
Bed linen and towels provided (excluding blankets)
Personal support from Maori Health Kaitakawaenga (liaison)
Security escort to/from Whanau Accommodation at night
Refundable $20 bond The $20 Bond will be forfeited for any items are misplaced, lost or damaged.
$10 per adult per night
Children 16 years and under are FREE
NO EFTPOS available Cash ONLY
Patients may qualify for support from the Ministry of Health Travel and Accommodation Assistance fund. Our administration team may be able to assist with applying for this.
Bookings can be made during business hours by contacting 0800 333 671
Monday to Friday from 8:00am – 5:00pm
AFTER HOURS Bookings and Enquiries
Kaitakawaenga (Māori Liaison)
Monday to Friday 16:30hrs – 23:00hrs
Phone: (06) 878 8109 DHB Main Call Centre
Accommodation enquiries between 11:30pm and 8:00am are to be referred to the Duty Manager.