COVID-19 Guidance

updated 19 January 2022

My Vaccine Pass

My Vaccine Pass is an official record of your COVID-19 vaccination status for use in Aotearoa New Zealand. If you are fully vaccinated, you can get a pass online, over the phone or in person at a pharmacy. For My Vaccine Pass queries, call 0800 222 478 between 8am – 8pm, 7 days a week.

Some pharmacies can print off a hard copy for you. Call ahead first as not all pharmacies offer the service. For more info, or to find your nearest participating pharmacy, go here.

Traffic Light System

All of New Zealand except for Northland is at Orange. Northland is at Red. Learn more about the Traffic Light system here

Changes to the Auckland boundary

Vaccination Orders

Information on the COVID-19 Vaccination Orders: COVID-19: Mandatory vaccinations | Ministry of Health NZ and Vaccination Order Guidance document for PCBUs and workers (

Everyone can access basic needs services, like supermarkets, pharmacies, public transport and healthcare. This NZDSN webinar provides additional info here.

The Student Volunteer Army Grocery Delivery Service is available nationwide to people who are self-isolating or who have no other way to access food. To order:

Where do I send questions to?

Questions can be sent to

For detailed information, go here

COVID-19 resources for carers

Information around Covid-19 as it relates to carers is available to read at the Ministry of Health’s website here. You can also download a word or pdf version. – for care and support through Covid-19.

Vaccination info for carers.

General COVID-19 guidelines for carers.

Need to let people know that your household is self-isolating? Here’s a useful poster from the Ministry of Health that you can download here.

An article by Dr Siouxsie Wiles on how to care for yourself and others with Covid-19 at home.

Carers NZ free downloadable resources

Looking after your mental health is important, especially so during stressful times. Here are some resources which you may find helpful.

Tips & Tools for getting through another lockdown day

The Covid complication.

If you’re struggling to cope.

Personal stories from our carer community about getting vaccinated.

Read David’s story.

Read Lucas’s story

General Covid-19 information for carers

Detailed COVID-19 info for carers here.