HELP AND ADVICE for extreme weather events
Recent floods and cyclones have shown us how vulnerable we can be in periods of extreme weather. Here’s some info on who to contact in case of extreme weather events:
For emergencies, always call 111.
If you are registered you can do this via the 111 text line. Prepare ahead of emergencies Get Ready
Student Volunteer Army
Carers NZ works with the Student Volunteer Army and other community partners to give practical help. Please visit sva.org.nz to see the kinds of supports they offer during difficult times.
Or you can use the form below to provide information to help us help you.
- NZSL: Updates and information in NZSL are available on the Deaf Aotearoa website.
- Whaikaha Ministry of Disabled People has updates and info here.
If you are without electricity
If you are affected by a power outage:
1. Contact your power company and let them know
2. Contact your local civil defence centre for support
Info on road conditions across New Zealand.
Civil Defence updates
Check where your closest civil defence group is here. If you are in need of assistance, contact Civil Defence Support 0800 568 273.
Bay of Plenty: Bay of Plenty Civil Defence Facebook page
Taranaki: Taranaki Emergency Management website
Manawatū – Whanganui: Manawatū – Whanganui Civil Defence Management Group
Wellington: Wellington Region Emergency Management Office
Nelson – Tasman: Nelson Tasman Civil Defence Emergency Management Group
Marlborough: Marlborough Civil Defence Emergency Management Group
Southland: Emergency Management Southland
Chatham Islands: Chatham Islands Council
Stay safe – see below for initial guidance.
- MSD for queries.
- If your life is at risk, don’t hesitate to phone 111. If you have difficulty hearing or talking on the phone, try the 111 TXT service to contact Fire, Ambulance or Police.
- Disabled people and whānau support: contact Whakarongorau Aotearoa, New Zealand Telehealth Services on 0800 111 213, Text 8988. Or access using the New Zealand Relay Service.
- For extra assistance for the people you support, contact your local NASC or the Whaikaha contact centre: 0800 566 601 or text 4206 or firstname.lastname@example.org
www.tenancy.govt.nz or 0800 TENANCY (0800 836 262).
- Call your general practice, after-hours GP practice or Healthline on 0800 611 116
- Free call or text 1737 to talk to a trained counsellor
- Some tips for talking to your children here
- In an emergency, always call 111.