Carers forgotten, report finds

MEDIA RELEASE                      9 July, 2020

 Family carers invisible heroes of Covid-19

 When things go really wrong they are the last line of defence for the most vulnerable, but a survey of almost 700 family carers shows how invisible and unsupported these New Zealanders have been during Covid-19.

Almost half a million carers support family members who are frail, unwell, or have a long-term health condition or disability. The pandemic disrupted access to home care, respite, day programmes and other services, and family carers stepped up, providing intensive support for weeks with little outside help.

Carers NZ and the Carers Alliance of almost 50 national not for profits have shared carers’ experiences in a survey report, Caring In Lockdown: Forgotten families during Covid-19.

 Released today, the report calls on the Government to improve support and respite for carers, and better recognise this large population in the work to follow the release of the New Zealand Health and Disability System Review report.

Carers NZ chief executive Laurie Hilsgen says Caring In Lockdown highlights troubling impacts to carers’ own wellbeing, their struggle to participate in paid employment, and systemic neglect that puts lives at risk during events such as Covid-19.

“We are lucky in New Zealand to have emerged from lockdown without more Covid cases. We have a chance to prepare better for future events by fixing some of the problems carers raised in our survey.”

These included poor access to information to keep themselves and vulnerable family members safe; no information or access to Personal Protective Equipment until risk Level 2; sudden changes to key respite and funding supports that confused carers at a critical time; and poor information and coordination so carers could access breaks after weeks of caring as New Zealand emerged from Covid-19 lockdown.

Hilsgen says widespread cases of Covid-19 would quickly overwhelm the formal system.

“Carers have told us what would sustain them and the vulnerable people they support through an ongoing pandemic. We are working with the Government to address gaps carers identified in the report, and to help them plan ahead to deal with what may yet come with Covid-19.”

Read the full Caring In Lockdown report and its recommendations here.


Laurie Hilsgen

Carers NZ CEO

Secretariat, NZ Carers Alliance

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